is now owned by ZenBusiness Inc. Readers should be aware of this when evaluating service providers, reading reviews, and making purchase decisions.
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Do you need to start an LLC, but you don’t want to bother with the process of forming your own entity?

There are a lot of companies like IncFile and ZenBusiness that offer LLC formation services, but it can be tough to figure out which one is the best option for you.

With this ZenBusiness vs IncFile review, you’ll find the information you need to make the right choice. Which service is the best pick to form your new limited liability company?


Do IncFile & ZenBusiness Offer Good Value?

ServicePriceLegit Service?Known ForPositive Reviews?
ZenBusinessStarts at $49YesExcellent ValueYes
IncFileStarts at $0YesFree LLC ServiceYes

Before we dive into our comprehensive comparison of IncFile and ZenBusiness, let’s briefly talk about what good overall value for an LLC formation service looks like.

While there are a lot of services like LegalZoom that charge $79+ to form an LLC, there are a few services that’ll create an LLC for far less — and still include great features.

Alternatively, IncFile and ZenBusiness are two of the most affordable options and include important features like free registered agent or annual report service. They’re two of the best-rated LLC services online with great prices and features.


  • If you want a
  • free LLC formation service


6 Things They Have in Common

1) Affordable: ZenBusiness and IncFile both have prices that are much lower than other business formation services. In fact, these two services have some of the best prices available.

2) Great Customer Feedback: Although IncFile has a higher volume of reviews, both of these companies get very positive ratings from customers online.

3) Customer Support: These two services both have customer support reps that can answer your tough questions. Why go it alone when you can get help from ZenBusiness or IncFile?

4) Valuable Features: Both of these companies have feature-rich LLC formation service packages. IncFile includes a year of registered agent service, while ZenBusiness bundles in a year of annual report service.

5) Experience: Both IncFile and ZenBusiness have helped form thousands of businesses over the years, and both have plenty of expertise. You can definitely trust these companies to have the experience they need to form your compliant LLC.

6) Efficiency: With either ZenBusiness or IncFile, you’re getting a service provider that’s capable of processing an LLC formation quickly. If you’re in a hurry, both have options available that can speed up your formation.


Side-by-Side Comparisons


It’s hard for anyone to compete with IncFile when it comes to pricing, seeing as they’ll form an LLC for free. ZenBusiness charges $49 to form an LLC.

Obviously, everyone would rather pay nothing (except your state fee) instead of paying $49. Read on as we examine how these companies compare in several other categories. Remember, pricing isn’t everything!


The features offered by ZenBusiness and IncFile in these entry-level LLC formation service packages are reasonably similar in value. Both provide the full preparation and filing of your formation documents, but depending on your preferences, you may prefer one or the other based on its additional features.

Most importantly, IncFile includes a year of registered agent service, which ZenBusiness counters with a year of annual report service and up to two amendments. Both companies have a few other features, but these are the centerpiece offerings.


IncFile opened in 2004, and since then they’ve helped form more than 500,000 businesses. ZenBusiness is a more recent addition to the industry, as we were founded in 2015, but we’ve formed thousands of businesses in just a few years.

Customer Support

ZenBusiness offers phone, email, and chat support Monday through Friday between 9 am and 9 pm ET and on Sundays from 11 am-8 pm ET. We pride ourselves on continuously improving our customer service offering and providing prompt support and accurate responses.

We will note that IncFile’s response times can sometimes take a while, especially if you try to contact them via email.

Turnaround Times

Both LLC websites will show exactly how long it takes to form an LLC in your state. For an answer on how long it’ll take, visit each website and select “LLC” and your state. These companies have a significant difference in this area. IncFile bases its turnaround times on each state’s processing speeds.

On the other hand, ZenBusiness has turnaround times that vary by state as well, but our processing speeds also vary based on which package you purchase.

Order Tracking

Both of these service providers have order tracking tools available on their websites. Simply log into your account and you’ll find your order status in your profile.

Registered Agent Service

Every LLC in America is required to designate a registered agent, which is a person or business entity that receives important document deliveries (like service of process) from your state government, informs you of the receipt, then forwards the documents to you.

This is so crucial because the state needs to have a reliable means of contacting your business at any time. This role can be filled by a person or registered agent service.

ZenBusiness does not include registered agent service with its LLC formation packages. We charge $99 for the first year and $199 for each subsequent year. IncFile provides one free year of registered agent service with any LLC formation, and they charge $119 per year after that.

Customer Reviews

ZenBusiness excels when it comes to customer feedback, as we have more than 10,000 reviews available online, and nearly all of them are positive. Our clients are clearly satisfied with our services, and they frequently praise our efficiency, along with the general ease of use provided by our platform.

IncFile has more than 32,500 reviews just on Shopper Approved, and they still manage to maintain a 4.8 out of 5-star rating. Clearly, these are both impressive companies for customer feedback.

Ease of Use

Both of these companies have streamlined and user-friendly websites that are easy to navigate. In addition, they both make it easy to examine and purchase their services. This category is a toss-up.

Additional Services

Both ZenBusiness and IncFile provide many other business services, and there’s quite a bit of overlap between these companies’ offerings. For example, both offer registered agent service, operating agreement templates, amendments, and EIN acquisition.

However, only ZenBusiness provides its customers with publication service for LLC formations, where required (such as in New York). On the other hand, IncFile will perform a trademark name search, which is a service ZenBusiness does not provide.

Finally, keep in mind that ZenBusiness includes a year of annual report service with all of its LLC formation packages, which IncFile does not.


Which Is the Best LLC Website for You?

As you can see, ZenBusiness and IncFile have a lot in common, but many differences too. If you’re still not sure which business formation service to choose, let’s look at a couple of scenarios that might help you figure out which is the better option for you.

Between IncFile or ZenBusiness though, no matter which you choose, we’re confident that your LLC formation will go smoothly. These are two of the top-rated LLC formation services.

ServicePriceLegit Service?Known ForPositive Reviews?
ZenBusinessStarts at $49YesExcellent ValueYes
IncFileStarts at $0YesFree LLC ServiceYes

➥ Choose ZenBusiness if You Are

Looking for the LLC service with the best overall value? Do you want annual report service bundled with your LLC formation? Do you appreciate companies that give back to the communities they serve? You can’t go wrong with ZenBusiness.

➦ Choose IncFile if You Are

Looking for the most affordable LLC service that also has a lot of positive customer feedback? Do you prioritize a year of free registered agent service? Go with IncFile.


  • If you want a
  • free LLC formation service


Frequently Asked Questions

Got questions? We’ve got answers.

If I Choose ZenBusiness, Which Package Should I Choose?

Depending on your budget and the needs of your business, there are two different ZenBusiness packages that we really like. (See Them Here)

First, it’s hard to find any fault with our Starter plan, because it costs just $49 and it includes the full formation of your LLC, one year of annual report service, and up to two amendments.

You might also be interested in our $299 Premium plan, which adds a custom operating agreement and a business website package, among other features.

If I Decide to Use IncFile, Which Package Should I Choose?

The IncFile Silver package ($0) is the cheapest LLC formation package available in this industry.

This package includes a full year of registered agent service along with the formation of your business, so it really does include everything you need and nothing you don’t.

If you want some advanced features as well, you can go with their $149 Gold package, which adds an operating agreement and EIN acquisition.

How Do IncFile & ZenBusiness compare to LegalZoom?

When reviewing LLC formation services, it’s impossible to not talk about the most well-known option, LegalZoom. If you’d like to see how the two services in this comparison stack up to it, see our ZenBusiness vs LegalZoom comparison or IncFile vs LegalZoom comparison.

Does Either Handle New York Publication Requirements?

Even though IncFile is one of our favorite companies in this industry, that doesn’t mean they’re perfect.

For instance, they do not offer publication service in states that require it. When we called them seeking clarification on this issue, they said that publication requirements “need to be taken care of with the state directly.”

If you’re looking for a company that does offer this service, you might want to check out ZenBusiness, because we handle all state-specific compliance requirements. For more information on the best New York LLC publication services, take a look at our full guide on this topic.

Does Either of These Services Have a Refund Policy?

IncFile’s refund policy is very strict, as they only grant refunds if they’re requested before they send your money to the state, which they say is typically within 24 hours of placing your order, and even then there’s a $30 cancellation fee. After they submit payment to the state, they grant no refunds.

Meanwhile, the ZenBusiness refund policy is one of the best in the industry. While many competitors have vague refund policies or even refuse refunds outright, ZenBusiness offers a 60-day money-back guarantee.

Can I Just Form an LLC On My Own, Without a Service?

You sure can. In fact, a lot of entrepreneurs choose to do just that, forgoing professional assistance to form their own LLCs. If this is something you’d like to do, check out our step-by-step guide.


In Conclusion

ZenBusiness and IncFile are two of the best LLC formation services, and it’s always difficult to pick a winner between them.

We wouldn’t blame you for preferring one over the other — either way, you’re using one of the best and most well-known incorporation services online.


Ready to Start Your LLC?

Create your LLC with either of these affordable LLC formation websites.


  • If you want a
  • free LLC formation service

About was created to cut the clutter and bring clarity to entrepreneurs starting an LLC. Our focus is on reviewing and comparing the best LLC services while also crafting free resources that help you start a business. We sincerely believe finding the right service and free information should be a simple process so you can get started with minimal friction.

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