Are you interested in forming your own limited liability company (LLC), but you don’t want to try the DIY route? Are you also unwilling to spend hundreds or even thousands of dollars hiring a business lawyer to form your company?

That’s why companies like Harvard Business Services and IncFile exist, to form LLCs cheaply and effectively. But how do you pick the best one?

In this Harvard Business Services vs IncFile comparison, you’ll find everything you need to know about each service. From their commonalities to their major differences, read on to discover all the relevant details. Which one should you choose?

7 Things They Have In Common

1) Affordable: Harvard Business Services and IncFile can both save you hundreds of dollars compared to hiring a lawyer to draft and file your formation documents. Furthermore, LLCs are typically rather simple business structures, so you may not need an attorney’s expertise to begin with.

2) Customer Support: Even though you’re saving so much money by not hiring a lawyer, you still aren’t going it alone. Both of these companies have extensive customer support departments that are only a phone call or email away if you need any assistance.

3) Experience: IncFile and Harvard Business Services have each formed thousands of LLCs, so they clearly have the expertise to get the job done right.

4) Registered Agent: These service providers both include a full year of registered agent service with your LLC formation purchase. Every LLC in America needs to designate a registered agent to receive and forward your important government documents, so this is a valuable bonus.

5) Customer Reviews: Both Harvard Business Services and IncFile have thousands of customer reviews available online, and they also both maintain high average rating scores. It’s clear that their clients truly appreciate their services.

6) Additional Services: Do you need assistance with other popular business services like federal tax ID number (EIN) acquisition, foreign qualifications, or LLC operating agreements? Harvard Business Services and IncFile provide many additional services, making them one-stop shops for your LLC.

7) Efficiency: Do you need your LLC formed in a hurry? That’s not a problem for these companies. Both IncFile and Harvard Business Services offer expedited service (for an additional fee, of course) that can speed up your formation from a matter of weeks to mere days.

Side-by-Side Comparisons


IncFile offers an LLC formation plan that is truly free of charge, which will obviously save you some money compared to the $89 rate charged by Harvard Business Services.

You certainly don’t need us to tell you that paying $0 is always preferable to paying $89. We think this preference will become clearer after you read the next section and realize how similar these companies’ LLC formation packages really are.


As we mentioned before, both of these companies provide a year of registered agent service in their base packages, while Harvard Business Services adds access to a compliance alerts system that informs you of important deadlines for your LLC. For the most part, Harvard Business Services and IncFile offer very similar LLC formation packages.

Of course, it is worth reiterating that IncFile will form an LLC in any state, whereas Harvard Business Services solely forms companies in Delaware.

As you can see, there’s not much separating these two companies when it comes to their included features.


IncFile has served 500,000+ clients since they opened back in 2004. While Harvard Business Services has been around longer (since 1981), but they have a smaller volume of customers, with more than 300,000 clients served.

Customer Support

Harvard Business Services has solid support that their customers often rave about in their reviews. They have friendly and knowledgeable representatives, and they’re available from 9 am to 5 pm Monday through Thursday, and 9 am to 4 pm on Fridays.

IncFile also has high-quality customer service, but their responsiveness can leave something to be desired at times. While it’s not the norm for them, we have had to wait in excess of 24 hours to get a response via phone from them in the past. IncFile’s email support has some shortcomings as well, as they don’t always respond to messages, in our experience. Their support reps are available from 10 am to 7 pm ET on weekdays.

Turnaround Times

Harvard Business Services has a distinct advantage in this area, as their typical turnaround time for a Delaware LLC is 1-3 days. IncFile takes about 15 days to form a Delaware LLC, which can be cut down to around five days if you expedite your order. As for other states, IncFile’s turnaround times vary depending on which state you’re forming in.

Order Tracking

To get information regarding your order status from Harvard Business Services, they recommend that you email or call them and provide your name, company name, and order number. It’s not as efficient a system as IncFile’s handy online order status tracking tool.

Registered Agent Service

Every LLC in America is required to designate a registered agent, which is a person or business entity that receives important document deliveries (like service of process) from your state government, informs you of the receipt, then forwards the documents to you.

This is so crucial because the state needs to have a reliable means of contacting your business at any time.

As we discussed earlier, both of these companies provide a full year of registered agent service in their LLC packages at no extra charge. Beyond that, Harvard Business Services charges just $50 per year and also guarantees that this rate will stay at $50 for the life of your LLC. This is a better deal than IncFile’s $119 annual fee for registered agent service.

Customer Reviews

Harvard Business Services and IncFile both receive strong customer feedback, with thousands of reviews each and very few critical reviews. These are two rock-solid companies when it comes to customer feedback. Harvard Business Services has more than 3,500 reviews available online, while IncFile has around 32,000 — both companies maintain high average review scores.

Ease of Use

Both of these services will make the LLC formation process much easier than the DIY route. Our preference in this area is IncFile because their website is a bit more streamlined and user-friendly than that of Harvard Business Services.

Additional Services

With either IncFile or Harvard Business Services, you can access a broad selection of additional business services. These companies offer many of the same services, including registered agent service, certificates of good standing, EIN acquisition, foreign qualifications, and LLC operating agreements.

There are also some services that are only offered by one company or the other. For instance, only Harvard Business Services provides its clients with DUNS number acquisition, while only IncFile can help you when it comes to trademark protection service. Of course, we’ll mention once more that IncFile offers services in all 50 states, whereas Harvard Business Services is a Delaware-only operation.

Frequently Asked Questions

Got questions? We’ve got answers.

If I Decide to Use IncFile, Which Package Should I Choose?

The best value you’ll get from IncFile for LLC service is their Silver package for $0 (plus state fee). With this option, you’ll receive a year of registered agent service along with your LLC formation, and of course, it’s always difficult to complain about that price point!

If you have some extra room in your budget, you could also go with the Gold package for $149, which adds an EIN and an operating agreement, both of which most companies need.

Does IncFile Handle Extra State Requirements Like New York Publication?

Nope. We called IncFile to seek some clarification on this issue and we were told that they do not offer any assistance with state-specific publication requirements because “those need to be taken care of with the state directly.”

It’s a bit disappointing, especially when you consider that some of their competitors do offer this service. For what it’s worth, Harvard Business Services doesn’t offer publication service either because this service is not required in Delaware.

That said, ZenBusiness is the best LLC service if you need help with NY publication requirements. For more information on our favorite New York LLC publication services, check out our full guide on this topic.

Is IncFile as Good as Other Top LLC Formation Services?

Is IncFile the best LLC formation service? That’s one of our most asked questions. For a close-up look at how they compare to other top-rated LLC services, check out our comparisons below:

Which Service Has Fewer Upsells?

We’re quite pleased with the lack of upsells from both of these companies.

While some of their competitors pile on the additional feature suggestions and package upgrade options, IncFile and Harvard Business Services let their products and services do the talking for themselves.

Does Either of These Services Have a Refund Policy?

Harvard Business Services offers refunds within 30 days of your initial purchase date, with a 5% processing fee.

In addition, they won’t pay you back for any external costs (like your state fee), and you will need to return any physical items (like LLC kits) to them within seven business days.

IncFile will grant refund requests as long as they haven’t yet sent any payments to your state government, which they say is typically within 24 hours. Even then, they will keep $30 as a cancellation fee. Once they’ve transferred money to your state, they will not refund your money.

Which LLC Formation Website Is Faster?

Harvard Business Services has a unique advantage in Delaware. Their processing times are estimated to fall in the 1-3 day range, which is awfully tough to top. By contrast, IncFile estimates a 15 business day turnaround in Delaware for standard processing, and a five-day turnaround with a $50 expediting fee. In other states, IncFile’s processing speeds vary based on each state’s capabilities.

Can I Just Form an LLC On My Own, Without a Service?

You sure can, and many entrepreneurs DIY their LLC formations every day. However, the DIY route does not provide the same peace of mind that you’ll receive from having professionals form your business. Furthermore, each state sets its own rules and regulations for LLC formations, and it can be a hassle just to track down your state’s requirements.

In Conclusion

IncFile and Harvard Business Services are two of the most popular LLC formation services available, and they both have plenty of strong attributes. Overall, we do prefer IncFile for many of our readers due to its free LLC formation service package and ability to form LLCs in all 50 states.

That said, Harvard Business Services has some advantages of its own, like its super-fast Delaware LLC formation capabilities. We wouldn’t blame you for preferring one over the other — either way, you’re using one of the best companies in the industry.

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