Direct Incorporation vs IncFile (Who Wins For You?)

Direct Incorporation vs IncfileDo you need to form a new LLC, but you want to avoid the time-consuming hassles of the DIY route? Thankfully, there are quite a few service providers offering formation assistance online, but it can be tricky to figure out which one to use.

In this Direct Incorporation vs IncFile LLC service comparison, you’ll find side-by-side rundowns of each company’s top attributes. By the time you’re done reading, you should have a much clearer idea of which service you’d like to use to form your new LLC.

* Quick Note: If you would like to compare the top LLC services, we reviewed and ranked the best based on overall value-price-reliability. See Comparison.

 

5 Things They Have In Common

  • Affordable: With either of these companies, you’ll save hundreds of dollars over hiring an attorney to draft and file your articles of organization.
  • Support If You Need It: Of course, saving money isn’t the only priority. Direct Incorporation and IncFile both have customer support networks that can save you time and effort. Instead of looking for your own answers when you have questions, simply ask their service reps to get a quick and accurate response.
  • Customer Reviews: Direct Incorporation and IncFile both have sizable collections of online customer feedback which can give you a feel for what the customer experience is like at both companies. If you need to read reviews before making a purchase, you’re in luck!
  • Additional Business Services: Are you in the market for other business services in addition to your formation? IncFile and Direct Incorporation offer many other business solutions like federal tax ID numbers (EIN), document prep, etc. Think of them as one-stop business services shops!
  • Fast LLC Filing: Do you need to get your new LLC up and running in a hurry? Direct Incorporation and IncFile both have expediting options that can really speed up the process, for an additional fee of course.

 

Side by Side Comparisons

Pricing

With a base rate of $49 for LLC formation service, IncFile is significantly cheaper than Direct Incorporation, which has a standard price point of $139. (See Details)

Features

These two services differ considerably when it comes to feature sets. Direct Incorporation includes an EIN with any package, while IncFile provides a year of registered agent and a one-hour business tax consultation. Additionally, Direct Incorporation has some unique features in their top-tier Venture Startup package, like trademark protections and professional logo design.

Experience

Direct Incorporation formed in 2003, and they’ve served over 60,000 customers since then. IncFile has been around since 2004, with 150,000+ clients served.

Customer Support

The customer service offered by these companies is pretty comparable in terms of availability hours and support format (phone, email, etc.). The one item I’ll point out in this section is responsiveness. Direct Incorporation is good about returning phone calls and emails in a timely fashion, but IncFile can take a while. I’ve personally experienced wait times of over 24 hours with IncFile.

Turnaround Times

Both Direct Incorporation and IncFile have filing times that vary based on your state of formation. In some states, IncFile has a small edge, and in others Direct Incorporation is a bit quicker. Check their websites for an estimate for your state, but if there is a difference in turnaround times it will likely not be significant.

Order Tracking

IncFile has an order status tracking tool on their website that has live updates to keep you informed of where you stand in the formation process. Direct Incorporation includes access to their Client Resource Center with any LLC service, where you’ll have real-time order progress updates and access to your formation documents.

Registered Agent Service

Direct Incorporation does not offer registered agent service. IncFile bundles a full year of registered agent with all of their LLC formation packages, and they sell additional years for $99 annually. (What is a Registered Agent?)

Customer Reviews

Customer feedback is a big strength for IncFile. They have thousands of customer reviews available online, and nearly all of them are quite positive. Direct Incorporation has a few dozen reviews across the web, and while the majority are positive in nature, there’s a handful of more critical reviews as well.

Ease of Use

IncFile’s website is a bit more slick and streamlined, but Direct Incorporation’s site is quite good as well. This is a toss-up for functionality, and a slight edge to IncFile for aesthetics.

 

Conclusion

Direct Incorporation and IncFile are both capable of efficiently forming your new LLC. They’re experienced and trustworthy, and they’ll both save you hundreds of dollars over hiring a traditional law firm to handle your formation for you.

Because they’re both strong options, it wouldn’t surprise me if you are still undecided. With that in mind, let’s wrap up this comparison with a brief discussion of scenarios in which you might prefer to use one over the other.

When To Use Direct Incorporation:

Do you need features like trademark protections and logo design? Direct Incorporation is a popular choice for entrepreneurs who want to bundle advanced features in with their formation package.

When To Use IncFile:

Are you looking for the lowest prices? Or maybe you prioritize great customer feedback? These are two common reasons for business owners to choose IncFile.

Direct Incorporation
Starting at $139

  • Best if you want
  • advanced features & web-design