IncFile opened its doors in 2004 and they’ve become one of the most popular LLC formation services since then, forming more than 500,000 businesses.
There are many services that can help you form an LLC online, but IncFile has managed to carve out a prominent space for itself in this highly competitive industry.
They’re one of only a few companies in this industry that offers business formations for free, as long as you pay your state fee. They also receive excellent customer feedback, with thousands of positive reviews available.
Quick Review of IncFile
You’re always welcome to take a look at our comprehensive IncFile LLC service review article, but we’ll also do a quick rundown of their service on this page.
Three Main Advantages of IncFile
➢ They’re one of only a few companies in this industry that offers free business formation service.
➢ Their thousands of customer reviews are nearly all positive.
➢ 12 months of registered agent service included with all formation packages.
Two Main Disadvantages of IncFile
➢ There are lots of upsells on their order form.
➢ Customer support wait times can be longer than we’d like.
Pricing and Features
We’ll quickly walk through each option, to make it easier to select which one is the right choice for you.
Silver = FREE + State Fee
➢ Preparation and Filing of Your Articles of Organization: The articles of organization are the documents required to form your new LLC. IncFile will draft these documents and file them with your state to officially create your business.
➢ Name Availability Searches: They search your formation state’s business database to ensure that your desired business name isn’t already taken by another entity.
➢ One Year of Registered Agent Service: A registered agent accepts important documents on behalf of your business, then forwards them to you. This person or entity provides privacy protection for you personally, while also ensuring you never miss a delivery. IncFile provides this service for one full year, after which there’s a $119 annual fee, but there’s absolutely no obligation to renew this service.
Gold = $149 + State Fee
Includes everything from the Silver package, plus…
➢ Employer Identification Number (EIN): This is a nine-digit number that essentially works as a Social Security Number for your business. With an EIN, you can open a business bank account, file business taxes, hire employees, and more. You can acquire your own EIN relatively easily from the IRS, but IncFile can save you some time and effort by doing it for you.
➢ Custom Operating Agreement: An operating agreement is a document that outlines the ownership structure of your business, along with laying some ground rules for the way your company will operate. IncFile will prepare this custom document for you.
➢ Lifetime Company Alerts: IncFile will send you email notifications throughout the life cycle of your LLC to inform you of upcoming filing deadlines for documents like annual reports and business licenses.
➢ Online Document Access: As soon as your state of formation returns your filed documents to IncFile, they’ll post them to your online client dashboard and notify you that they’re ready to view and download.
➢ Express Shipping: IncFile will ship a hard copy of your filed articles of organization to you using express shipping (1-3 business day delivery), with a tracking number.
➢ Banking Resolution: This document can help you open a business bank account, but if you have an EIN it’s a bit redundant.
➢ S Corporation Tax Form Preparation: This feature applies to very few LLCs, but if you decide to have your business taxed like an S corporation, IncFile will prepare and file the relevant forms with the IRS.
➢ Business Tax Consultation: A 30-minute (no-obligation) consult session with a third-party certified tax professional. You can ask them any questions you may have about the tax rules and regulations that apply to your business.
Platinum = $299 + State Fee
Includes everything from the Gold package, plus…
➢ Expedited Document Filing: If your state of formation offers expedited service, IncFile will choose that option. Depending on which state you form your business in, this can cut your turnaround time from a matter of weeks down to a matter of days.
➢ Sample Document Library: You’ll receive access to IncFile’s legal contract templates. This is a library of 25+ commonly used business forms and documents written by an attorney that you can customize for your needs.
➢ Domain Name and Email Service: One year of free domain name registration and email account access.
Customer Support Quality
IncFile offers customer support by phone or web chat, or you can fill out the contact form on their website. Their representatives are available from 10am to 7pm ET on weekdays. Their support is pretty solid, as they’ve always been able to answer our questions.
They can take a while to get back to you via email though (and we’ve even had times where they never respond to our emails), so we recommend you give them a call instead. Overall, their support reps are informative and friendly, although we’ve never really felt like they go “above and beyond” either.
What IncFile Customer Reviews Are Saying
There are more than 33,500 reviews of IncFile’s services available online, and an incredible 98.5% of them are positive. Their clients rave about their low prices and complete business formation service packages. IncFile truly has one of the best customer feedback reputations in this industry.
Still On the Fence About IncFile?
It’s totally fine to be uncertain about which online LLC formation service is the right choice for your unique business.
After all, there are a ton of options out there, and each of them has its own set of advantages and disadvantages. However, we’ve done countless hours of research on this topic, reviewing and comparing all of the best LLC formation services.
If you feel like you still need some more information, we have some resources that could help you finalize your decision. You can always take a look at our full-length IncFile review, which examines every important aspect of their services. Beyond that, we invite you to check out some of our comparison guides, which take a head-to-head view of the competition between IncFile and their top competitors:
IncFile vs ZenBusiness
IncFile vs ZenBusiness: In many ways, these companies are equals. IncFile has the edge when it comes to experience, as they’ve formed more than 500,000 business entities since they opened back in 2004. As for ZenBusiness, we’ve been around since 2015. We also slightly prefer IncFile in the area of turnaround times, because their processing speeds are based on each state’s timeframes, rather than on how much money you spend on their services.
However, ZenBusiness’ embrace of technology to automate several crucial parts of the formation process gives us a tech-savvy edge, and our aim is to form over one million businesses within the next five years. ZenBusiness also has a much more responsive customer support team than IncFile.
IncFile vs LegalZoom
IncFile vs LegalZoom: IncFile beats LegalZoom when it comes to pricing, as LegalZoom charges a minimum of $79 for business formation service. LegalZoom also doesn’t include registered agent service with formation plans, so that’s another advantage for IncFile.
LegalZoom has a big advantage when it comes to experience, as they’ve served millions of customers over the years. They also have widespread brand power thanks to their robust advertising efforts. Still, they don’t have enough positive attributes to overcome IncFile’s pricing advantage.
IncFile vs Northwest Registered Agent
IncFile vs Northwest: Northwest’s pricing starts at $39 if you use our discount. Northwest has highly personalized customer support that IncFile can’t quite compete with, and they were the first major national registered agent service that locally scans every document they receive on your behalf.
In addition, Northwest has more experience than IncFile does. While IncFile has formed more than 500,000 businesses over the years, Northwest has helped form around two million companies. Overall, it’s a close competition between these two, and if you’re on a tight budget IncFile is obviously a great choice, but we still lean slightly toward Northwest overall.
Frequently Asked Questions
Is IncFile the Cheapest LLC Service?
Yes, they are. They’re one of only a few companies we’re aware of that will form your business for free while also providing a year of registered agent service.
How Much Does IncFile Cost in Total?
There are two major variables when it comes to determining your total cost. The first is which of the three IncFile formation packages you select, and the second is how much your state charges as a formation fee. State fees vary considerably from state to state.
Some states like Kentucky have fees as low as $40, but some other states like Massachusetts charge as much as $500. In other words, even with IncFile’s free formation offer, it’s not possible for us to nail down how much your exact expenses will be.
Do They Have a Refund Policy?
While some competitors offer 100% satisfaction guarantees, IncFile does not. They charge a $30 cancellation fee, and they also will only provide a refund if you request it before they submit your payment to the state, which is typically within 24 hours of placing your order.
Does This IncFile Discount Code Apply to Other Services?
No, only business formation service is available for free.
Is Using IncFile to Form an LLC Cheaper Than LegalZoom?
LegalZoom is arguably the most popular company in this industry, as they’ve served millions of customers over the years. However, that does not mean they’re the most affordable option. LegalZoom’s entry-level price point for business formation service is $79, which you probably don’t need us to tell you is exactly $79 higher than the free package offered by IncFile.