With more than 25 million customers served since they opened in 2008, Rocket Lawyer processes a huge volume of LLC formations and other business services.
There are many providers offering LLC formation service, and Rocket Lawyer is one of the most popular despite strong competition.
This Rocket Lawyer LLC service review is structured to help you discern whether you’d like to enlist the help of their services for your business.
Pros & Cons of Rocket Lawyer
Pros of Rocket Lawyer:
✔ They offer a comprehensive legal services subscription that includes all sorts of document filings (including LLC formation service at no extra charge to new members) while also granting access to attorney consults and more. With their 7-day free trial offer, there’s no risk involved in trying it.
✔ With more than 25 million customers since 2008, Rocket Lawyer is easily the most popular online business services provider in the United States. They have a level of customer volume that even LegalZoom isn’t close to matching.
✔ Rocket Lawyer has extended customer support hours that run for 12 hours every weekday, and their service agents are helpful in our experience.
✔ As long as you contact them within 30 days of purchase, they offer a satisfaction guarantee that covers 100% of all fees paid to Rocket Lawyer. They’ll either resolve the issue, credit your account for other purchases, or simply give your money back.
✔ Rocket Lawyer gets very good feedback from their clients. They have impressive average rating scores on third-party review websites, which is always a good sign.
Cons of Rocket Lawyer:
✖ If you choose not to join Rocket Lawyer’s $39.99/month legal services program, their pricing is fairly high for what you get. Their $99.99 package for non-members is a slim offering compared to other LLC services that offer a lot more features while charging $60+ less.
Rocket Lawyer LLC Pricing
Does Rocket Lawyer Offer Good Value? Before we look at the pricing and packages for Rocket Lawyer, let’s outline what good value in an LLC service looks like.
While $99.99 to form an LLC is certainly fair and less than the cost of hiring an attorney, Rocket Lawyer doesn’t offer nearly as much value compared to cheaper LLC websites.
Rocket Lawyer doesn’t have multiple LLC formation service packages like many of their competitors do. Instead, they offer two alternate options to customers looking to form an LLC online: either subscribe to their legal services program or purchase a one-time LLC formation.
Non-Member = $99.99
➢ Preparation and Filing of Your Articles of Organization: These are the documents submitted to your state of formation to officially create your new company. Rocket Lawyer will draft these documents, and then file them with the state.
➢ Business Name Availability Search: They will search through your formation state’s business database to see if your desired business name is available, or if it’s already claimed by another company.
➢ Online Document Storage: You can access electronic copies of your filed formation papers at any time using Rocket Lawyer’s really well-built online platform.
➢ Hard Copies: In addition to online access, Rocket Lawyer will also mail hard copies of your completed articles of organization to you.
➢ Phone and Email Support: If you need assistance at any time, you can pick up the phone and contact one of Rocket Lawyer’s support reps.
Member = Free (With $39.99/Month Subscription)
Rocket Lawyer’s bread and butter is their legal services subscription, which includes LLC formation service for new members. You can try their subscription for free for seven days, after which you’ll pay $39.99 per month. You can cancel your Rocket Lawyer legal services subscription at any time, so there’s really not much risk involved.
When it comes to features for the LLC service itself, there is no difference between the member and non-member formation packages. The difference lies in the other features you receive in the subscription. If you want to check out the full explanation of features, check out their website. For now, we’ll give a quick breakdown:
➢ Legal Documents with Document Defense: Quickly create a wide variety of business documents that you can sign, share, download, and print at your convenience. With every document, you’ll receive Document Defense, which is an attorney review.
➢ Ask a Lawyer Your Legal Questions
➢ 30 Minute Consultation on Every New Legal Matter
➢ Discounts on Attorney Services
➢ 25% Off Registered Agent Service
➢ 25% Off Future Incorporation Filings
Is There a Better Rocket Lawyer Alternative?
Rocket Lawyer has a lot going for them, but there are so many options available online to form an LLC. If Rocket Lawyer doesn’t feel like the right fit, there are plenty of other options that might suit you better. Let’s take a quick look at the top-rated LLC formation service – ZenBusiness.
Here’s a quick comparison of Rocket Lawyer vs ZenBusiness:
- Pricing: Rocket Lawyer is $60.99 more expensive. Rather than paying $99.99 to set up an LLC with Rocket Lawyer, you can get an LLC with ZenBusiness for $39.
- Features: ZenBusiness offers a lot more bang for your buck compared to any of Rocket Lawyer’s LLC formation packages. You’ll get a free operating agreement, 12 months free registered agent, and other free add-ons.
- Experience: Rocket Lawyer has the upper hand here. They’ve been forming LLCs since 2008 while ZenBusiness was founded in 2015.
- Ease of Use: This area is a tie. Both Rocket Lawyer and ZenBusiness make it very easy to form an LLC through their website.
Rocket Lawyer Customer Reviews
|Trustpilot (3,450 reviews)||4.7 out of 5 stars|
|SiteJabber (1,318 reviews)||4.6 out of 5 stars|
If you scan around the internet, you can find a couple of thousand reviews for Rocket Lawyer, and by reading through this feedback you can get a good feel for what their customer experience is like.
For the most part, Rocket Lawyer’s customer reviews are quite positive. We strongly recommend that you spend a few minutes scanning their feedback for yourself, but in general, their clients seem to really enjoy their ease of use and also praise the usefulness of the free trial for their legal services subscription package.
Is Rocket Lawyer Right For You?
Rocket Lawyer is a solid option for LLC service. They have a huge volume of customers and significant brand power, and they have impressive customer reviews as well.
They’re not the ideal choice for all entrepreneurs, of course, so let’s take a look at a couple of scenarios that might clarify just a bit further who they’re right for.
✔ When to Start an LLC with Rocket Lawyer:
If you are already interested in their legal services subscription, it’s a no-brainer because you can get LLC service as part of their $39.99/month subscription.
✖ When NOT to Start an LLC with Rocket Lawyer:
If all you want is LLC formation service, there are cheaper places to get the basic service offered by Rocket Lawyer’s $99.99 non-member package. For example, ZenBusiness’ LLC formation packages start at $39, which also include a year of free registered agent service.
Final Verdict (Our Recommendation)
It’s hard to top the experience level of Rocket Lawyer, as they’ve helped millions of customers with business and legal services over the years. Their standalone limited liability company formation service is reasonably priced, but it’s clear that Rocket Lawyer would rather have customers subscribe to their comprehensive legal services plan ($39.99/month), as opposed to ordering services a la carte ($99.99).
That said, most of our readers prefer using a service that is straightforward and totally focused on LLC formation services rather than being up-sold an ongoing subscription. If this is also how you feel and you’d like to explore other options that are also more affordable.
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What Other Services Does Rocket Lawyer Offer?
As with most competitors, Rocket Lawyer provides a wide variety of additional services to help entrepreneurs form, maintain, and grow their businesses. We dug into the list of business features Rocket Lawyer offers to see how much they charge for each of these services.
Unfortunately, Rocket Lawyer uses variable pricing models for many of its services, requiring prospective customers to contact them and wait around 24 hours just to get a pricing quote. Considering that nearly all of their competitors provide clear, up-front pricing, this is a significant disadvantage for Rocket Lawyer.
That said, we’ll do our best to take a look at everything Rocket Lawyer offers and discuss which services are good deals and which ones you can ignore.
- Registered Agent Service ($149.99): Rocket Lawyer doesn’t include registered agent service with its formation packages, and they charge a rather high rate of $149.99 per year to add it on. You can buy a similar service from competing companies for less.
- Operating Agreement Template (FREE): An operating agreement outlines several crucial aspects of the LLC’s internal operations. Considering that ZenBusiness charges $35 for an operating agreement template, getting one for free is an outstanding bargain.
- Initial and Annual Reports (pricing not publicly available): Most states require some sort of annual or biennial report from entrepreneurs. This report keeps the state updated regarding some basic attributes of your business, like your address or your registered agent’s name. A few states also require a similar filing to the annual report when you first open your business. Rocket Lawyer does not disclose its pricing for this feature.
- DBA Name (pricing not publicly available): A DBA (doing business as) name is an alternative to forming a business entity, as it gives you the legal right to use an assumed business name. Rocket Lawyer does not disclose its pricing for this feature.
- Amendments (pricing not publicly available): If you need to amend your LLC’s formation documents to reflect important changes made to your business, Rocket Lawyer will file the paperwork on your behalf. Rocket Lawyer does not disclose its pricing for this feature.
- Dissolution (pricing not publicly available): Are you ready to shut your LLC’s doors for good? IncFile will complete and file your dissolution paperwork, closing your business and removing your responsibility for keeping up with ongoing maintenance requirements. Rocket Lawyer does not disclose its pricing for this feature.
- Trademark Search and Registration (pricing not publicly available): IncFile won’t just search the federal trademark database and register your mark on your behalf — they also provide legal counsel from an experienced trademark attorney. Rocket Lawyer does not disclose its pricing for this feature.
Frequently Asked Questions
Got Rocket Lawyer questions? We’ve got answers.
Is Rocket Lawyer Legit?
Rocket Lawyer opened its doors in 2008, and since then they’ve served an incredible 25+ million customers. In addition to its impressive customer volume, Rocket Lawyer also receives mostly positive customer feedback.
They have thousands of reviews available online, and they maintain strong average rating scores.
How Does Rocket Lawyer Compare to Other LLC Services?
To be perfectly honest, there are a handful of LLC providers that we prefer to Rocket Lawyer. You can get much more for your money with some of their competitors, who offer more features in their formation packages while also charging considerably less money.
While Rocket Lawyer did earn the sixth spot in our “7 Best LLC Websites” guide, their pricing just isn’t inviting enough to crack our top five, and they don’t include many features with their LLC formation package either. If you’re looking for one of the best LLC providers in the industry, we strongly recommend ZenBusiness, Northwest Registered Agent, or IncFile.
Does Rocket Lawyer Offer Any Discounts?
Unfortunately, we are not aware of any promo codes, discounts, coupons, or sales for Rocket Lawyer’s services.
Does Rocket Lawyer Have Good Customer Support?
For the most part, customers seem to be quite pleased with the support they receive from Rocket Lawyer. They have extended customer service hours from 9am-9pm ET on weekdays, which can come in handy.
Do They Have a Refund Policy?
If you contact them within 30 days of making your purchase, Rocket Lawyer will provide a full refund of the fees you paid them.
Can I Form an LLC on My Own?
That’s always an option, and some entrepreneurs do just that. The problem with the DIY route is that it can take quite a bit of time due to state-specific compliance requirements.
On the other end of the spectrum, some people hire lawyers to form their LLCs, but that’s far more expensive than online LLC services are.
Should I Reserve My LLC Name Before Forming an LLC?
In general, reserving a business name before entering the formation process is unnecessary.
The only times when you would need to do this are if you’re located in a state like Alabama that requires a name reservation, or if you’re not actually ready to form your business yet, but want to make sure that your name is available when you are ready.
Do They Handle Requirements Like New York Publication and Alabama Name Reservation?
We called Rocket Lawyer to inquire about these requirements, because they don’t list them on their website.
We were pleased to learn that they do indeed handle state-specific requirements. Rocket Lawyer charges a $299 publication fee to take care of that requirement, plus whatever fee your county charges. As for name reservations in Alabama, there is no additional fee for this service.
What Is the Rocket Lawyer Customer Support Phone Number and Email?
If you would like to talk with Rocket Lawyer representatives over the phone, you can contact them at 877-881-0947. They don’t list a general support email address on their website, but you can fill out their contact form and they’ll email you back as quickly as they can.
Does Rocket Lawyer Sell or Share My Information With Third Parties?
One of the things we appreciate about Rocket Lawyer is that they don’t try to sneak in any “free extras” or “special offers” that are actually opportunities to sell or share your information with other entities.
Whereas many of their competitors do try to share your info with a variety of third-party partners, Rocket Lawyer does not.
I’ve Heard LegalZoom Has a Lot of Upsells. Does Rocket Lawyer?
Yes and no. While we feel like Rocket Lawyer is good at avoiding pushing unnecessary features and services, they do push their legal services subscription plan rather aggressively.
Throughout the ordering process, Rocket Lawyer makes several attempts to get you to sign up for this $39.99 monthly subscription. While it can be a bit annoying, the fact that Rocket Lawyer provides a 7-day free trial and provides free formation service for new subscribers means that it’s at least an interesting offer for many customers.
How Quickly Does Rocket Lawyer Process LLC Formations?
Rocket Lawyer’s turnaround times vary depending on the requirements of your formation state, from just a few days up to several weeks. In general, their turnaround times are quite similar to most other LLC formation services.
Can I Form an LLC Without Physically Being in the United States?
Yes. There are very few restrictions on who can form an LLC in the United States. You don’t need to be physically present in this country to form one, you don’t need to be an American citizen or resident, etc.
If you want to own and operate your own LLC, there aren’t many restrictions to doing so.
Other Than LLC Formation, What Else Can Rocket Lawyer Do?
Rocket Lawyer offers a wider variety of services than just about any other company in this industry, which is largely due to the fact that they provide many personal services in addition to their business offerings. For example, they can help you create a last will and testament, or work with you to draft a prenuptial agreement for your marriage.
As for their business services, they offer assistance with employment and human resources issues, corporate compliance, consultations with vetted business attorneys, a broad selection of legal documents and business contracts, registered agent service, and much more.
My LLC Needs an EIN but is it Worth the Extra Money?
We feel like this question is more about your personal preferences than any sort of objective “yes” or “no” answer.
For us, we feel like the convenience of having our LLC formation documents and our EIN confirmation form in the same place is worth the expense. However, if you would rather save some money and acquire your own EIN, you can do so for free by contacting the IRS.
Ready to Start Your LLC?
Start your LLC with Rocket Lawyer or read our comparison of the 7 top rated LLC services.