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IncFile opened their doors in 2004 and they’ve become one of the most popular LLC formation websites since, forming more than 500,000 businesses.

There are a lot of services that can help you form an LLC online, but IncFile has managed to carve out a prominent space for themselves in this highly competitive industry — recently becoming as popular as LegalZoom.

This IncFile LLC service review outlines all of the key factors to keep in mind when considering using their LLC service.


Pros and Cons of IncFile

Pros of IncFile:

✔ Starting at just $0 + state fee, they’re the most affordable LLC formation service currently available. This is extremely impressive considering LegalZoom, the most well-known service, charges $79 + state fee to form an LLC.

✔ IncFile has quite a bit of experience, with more than 500,000 businesses formed since they opened in 2004.

✔ Even though IncFile’s prices are lower than all competitors, there’s a full year of registered agent service (which is a requirement for all LLCs) included in every LLC formation package.

✔ If you start an LLC with IncFile, they include lifetime company alerts that send you emails whenever there’s a deadline coming up for annual reports, business licenses, statements of information, and more. Without this feature, you’ll have to keep track of all this stuff yourself, which can be a real hassle.

✔ IncFile receives fantastic customer feedback. Not only do they maintain high average rating scores, but they have several thousand reviews (currently more than 27,000) available online.

Cons of IncFile:

✖ Even though their free formation LLC service is a great deal, you’re going to deal with more upsells and potentially higher overall prices as a result.

✖ IncFile used to provide consistently high-quality customer support, but something happened in recent years that changed this. Today, IncFile’s phone support is a bit inconsistent and they basically never respond to emails. At times, we have waited weeks for responses, and sometimes they don’t reply at all.


IncFile LLC Formation Packages

Does IncFile Offer Good Value? Absolutely. Up until recently, IncFile charged $49+ to form an LLC. Now, their new and discounted rate will form an LLC for free. Plus, IncFile includes a year of registered agent service and a lot of other good features — for free.

IncFile has three LLC formation packages, each with its own combination of pricing and features. If you’d like to check out the full details of each option for yourself, check out their pricing page.

IncFile Free LLC Formation and Additional Pricing

Silver = $0 + State Fee

➢ Preparation and Filing of Your Articles of Organization: The articles of organization are the documents required to form your new LLC. IncFile will draft these documents and file them with your state to officially create your business.

➢ Name Availability Searches: They search your formation state’s business database to make sure that your desired business name isn’t already taken by another entity.

➢ One Year of Free Registered Agent Service: A registered agent (legally required to form an LLC) accepts important documents on behalf of your business, then forwards them to you. This person or entity provides privacy protection for you personally, while also ensuring you never miss a delivery. IncFile provides this service free for one full year, after which there’s a $119 annual fee, but there’s absolutely no obligation to renew this service.

➢ Unlimited Phone and Email Support: If you have a question or concern, it doesn’t matter if you formed your LLC last week or last year ― their support reps are available to help you via phone from 10am to 7pm ET weekdays.

➢ Order Status Tracking: IncFile’s slick real-time tool lets you know what step your order is in at all times.

➢ Lifetime Company Alerts: IncFile will send you email notifications throughout the life cycle of your LLC to inform you of upcoming filing deadlines for documents like annual reports and business licenses.

➢ Online Document Access: As soon as your state of formation returns your filed documents to IncFile, they’ll post them to your online client dashboard and notify you that they’re ready to view and download.

Gold = $149 + State Fee

Includes everything from the Silver package, plus…

➢ Employer Identification Number (EIN): This is a 9-digit number that essentially works as a Social Security Number for your business. With an EIN, you can open a business bank account, file business taxes, hire employees, and more. You can acquire your own EIN relatively easily from the IRS, but IncFile can save you some time and effort by doing it for you.

➢ Custom Operating Agreement: An operating agreement is a document that outlines the ownership structure of your business, along with laying some ground rules for the way your company will operate. IncFile will prepare this custom document for you.

➢ Express Shipping: IncFile will ship a hard copy of your filed articles of organization to you using express shipping (1-3 business day delivery), with a tracking number.

➢ Banking Resolution: This document can help you open a business bank account, but if you have an EIN it’s a bit redundant.

➢ S Corporation Tax Form Preparation: This feature applies to very few LLCs at this stage, but if you decide to have your business taxed like an S corporation, IncFile will prepare and file the relevant forms with the IRS.

➢ Business Tax Consultation: A 30-minute (no-obligation) consult session with a certified tax professional. You can ask them any questions you may have about the tax rules and regulations that apply to your business.

Platinum = $299 + State Fee

Includes everything from the Gold package, plus…

➢ Expedited Document Filing: If your state of formation offers expedited service, IncFile will choose that option. Depending on which state you form your business in, this can cut your turnaround time from a matter of weeks down to a matter of days.

➢ Sample Document Library: You’ll get access to IncFile’s legal contract templates. This is a library of 25+ commonly used business forms and documents written by an attorney that you can customize for your needs.

➢ Domain Name and Business Email: You’ll receive a domain name to use for your business website, along with an official business email account for your business. These features are free of charge for one year.


IncFile Reviews From Customers

Shopper Approved (26,496 reviews) 4.8 out of 5 stars
Better Business Bureau (112 reviews) 4.6 out of 5 stars Customer Reviews

IncFile has so much experience in the industry (15+ years) that it’s easy to find customer feedback, which can give you a glimpse of what to expect as one of their clients.

We dove into IncFile reviews all across the web and determined that their customers experience some pretty clear-cut pros and very few cons. If you want a more complete picture of their feedback, feel free to check out their many individual reviews, but in general, their customers enjoy the simplicity of IncFile’s services, as well as their affordable prices.

In short, very few competitors can hold a candle to IncFile’s superb customer reviews.


Top IncFile LLC Alternative

There are quite a few service providers offering LLC formation these days, so if you don’t like what IncFile has to offer, there are plenty of other options. To keep this review simple though, we’ll introduce you to our favorite LLC formation website, which has exceptional overall value.

The top IncFile alternative is ZenBusiness, which is one of the best LLC services online. At $39 (with our exclusive discount) they include a year of registered agent service and a handful of other very useful features. Plus, out of more than 6,200 customer reviews online, 97% of those people were happy with ZenBusiness.

Check out our ZenBusiness review or in-depth comparison for a closer look.


Should You Start an LLC with IncFile?

When it comes down to making a choice, IncFile has far more advantages than disadvantages. Here are some scenarios where you should or shouldn’t use IncFile for LLC formation service.

✔ When to Form an LLC with IncFile:

If you’re on a budget but still want help creating an LLC, IncFile is one of the top LLC formation services out there. You can choose from their entirely free LLC service or from their premium paid packages. We don’t hesitate to recommend them to most entrepreneurs.

✖ When NOT to Form an LLC with IncFile:

If you’re looking for responsive customer support, you’re probably best off using one of their competitors. Other than that, the main time we wouldn’t advise using IncFile is if you foresee requiring lots of customer service assistance or want more included features. If you either need extensive help or have a fairly complicated situation, we recommend Northwest. If you’re looking for a fully-featured LLC service, we recommend ZenBusiness.

Final Verdict:

After reviewing and ranking all the top LLC formation services, IncFile came out as one of the best due to the fact that they will form an LLC for free and have highly rated customer reviews. It’s absolutely worth considering if you’re starting a business on a tight budget.

Compare 7 Top LLC Services

  • See how they compare to other services
  • like LegalZoom that charge $79+

Frequently Asked Questions

Got IncFile LLC service questions? We’ve got answers.

If I Decide to Use IncFile, Which Package Should I Choose?

We personally prefer either their $0 Silver package or their $149 Gold package. If all you need are the basics of LLC formation along with a year of registered agent service, we think the Silver package is a tremendous bargain.

If you would rather add an EIN, an operating agreement, and several other features, we like the Gold package as well. Want a closer look? Check out IncFile’s pricing page.

Is IncFile Really a Free LLC Formation Service?

Impressively, yes, IncFile will form an LLC for free.

They used to charge $49 for their base package but have refined their systems over the last 15+ years to offer a service that will form an LLC online for free. All you pay for is the state filing fee.

This package includes all the same great features like registered agent service, lifetime company alerts, and next-day business processing.

IncFile also offers paid business formation packages for $149 and $299 that include more features and faster processing times. We’re just most impressed by their free offer. (Visit

Is IncFile Legit?

IncFile was founded in 2004, and they’ve formed more than 500,000 business entities over the years. They have arguably the most impressive customer feedback reputation in this industry, with more than 26,000 reviews available online, and nearly all of those reviews are highly positive. Their clients clearly appreciate their free formation package, as well as the general ease of use provided by IncFile.

How Does IncFile Compare to Other LLC Services?

IncFile is one of our favorite LLC formation services in this entire industry, but there are still two companies (ZenBusiness and Northwest Registered Agent) that we prefer. Even though neither of these companies offers a free option, we still feel that they’re both more well-rounded companies than IncFile.

While IncFile is one of the top three companies in this industry — and their spot on our “7 Top LLC Services” reflects that — they’re not our absolute top pick. That said, there’s a much bigger gap between these top three services and all the others than there is between IncFile, ZenBusiness, and Northwest. These are all great options.

Does IncFile Offer Any Discounts?

IncFile actually offers LLC formation services for free if you pay your own state fee. If you ask us, free is the best discount of all! For more information, check out our IncFile Discount Code page.

Is IncFile the LLC Website You Recommend to Family and Friends?

This is a somewhat difficult question to answer. If our mom asked whether IncFile is worth using, we would say that we appreciate their incredible free LLC formation offer, but also that there are still a couple of other options that we prefer.

We would ultimately recommend ZenBusiness or Northwest Registered Agent. ZenBusiness is a tremendously well-rounded company that gives back to the community as a public benefit corporation, while Northwest is a premium service with next-level customer support.

Does IncFile Have Good Customer Support?

IncFile’s support team used to be quite strong, but these days they leave much to be desired. While their phone support is still pretty good (if a bit inconsistent, with some reps being more knowledgeable than others), their email support is essentially nonexistent.

We recently emailed them a simple question that they never responded to. When we followed up with a second email, they ignored us again. It’s truly disappointing to see a once-solid support team struggle to keep up like this.

Then again, IncFile is a free service, and sometimes you get what you pay for.

Do They Have a Refund Policy?

While some competitors offer 100% satisfaction guarantees, IncFile does not. They charge a $30 cancellation fee, and they also will only provide a refund if you request it before they submit your payment to the state, which is typically within 24 hours of placing your order.

Can I Form an LLC on My Own?

Some entrepreneurs do choose the DIY route when it comes to LLC formation, but it’s a hassle. It requires a rather decent time investment, and you’ll have to research your state of formation’s specific requirements as well. In addition, you won’t receive the helpful ongoing compliance reminders offered by IncFile, or any of their other convenient features.

Should I Reserve My LLC Name Before Forming an LLC With IncFile?

Each state (except Florida) has a way to reserve a business name before forming your entity itself. In general, this is only necessary if you aren’t yet ready to enter the formation process. If you’re ready to start your business, there’s no reason to reserve your name before forming your LLC with IncFile.

Note: Certain states (like Alabama) require you to reserve a name before you form your business. In that case, IncFile will take care of it because it’s part of the LLC registration process.

Can I Form an LLC Without Physically Being in the United States?

Yes, there is no requirement that you be present in the U.S. to form an LLC. In fact, you don’t need to be an American citizen or resident to form an LLC either, as foreign nationals are allowed to own and operate LLCs just like American citizens are.

Does IncFile Handle New York Publication Requirements?

We contacted IncFile’s customer support via phone, and they told us that they do not handle publication requirements, because “those need to be taken care of with the state directly.” However, they do take care of name reservation requirements where applicable, because “reserving the name is part of the same process as forming the LLC itself.”

If you’re forming an LLC in New York and would like help taking care of publication requirements, look into ZenBusiness. They’re another affordable LLC service that has comparable value to IncFile.

What Is the IncFile Customer Support Phone Number and Email?

You can contact IncFile via phone by calling 844-830-8267. Instead of publishing a specific email address, they have an email contact form on their website. Once you submit your message, an IncFile representative will reach out to you via email as soon as possible.

Does IncFile Share My Information With Third Parties?

IncFile does have a few “special offers” listed on their website that involve sharing your information with third parties. For example, their offer to set up a business bank account requires sharing your info with Bank of America, and their “business website and domain name” offer requires sharing your info with a website building company called Snapweb.

If this is a concern for you but you’d like to use IncFile, you can let them know that you want to opt out of their special offers.

I’ve Heard LLC Services Like LegalZoom Have a Lot of Upsells. Does IncFile?

Compared to LegalZoom, IncFile keeps the upsells to a minimum. Quite a few other business incorporation services place a considerable amount of pressure on you to buy expensive add-on features that drive your total cost way up, but IncFile doesn’t bother us in this regard. It’s all very tasteful.

How Quickly Does IncFile Process LLC Formations?

IncFile’s processing times vary depending on your state of formation, but in general, they’re pretty fast because they send your formation documents to the state within one business day. If you need to speed up your formation turnaround time, you can upgrade to their expedited service which can reduce your processing time from weeks down to just a few days in some states.

Other Than LLC Formation, What Else Can IncFile Do?

There are many other services that you can purchase from IncFile, including company changes like amendments, dissolutions, foreign qualifications, and doing business as (DBA) names. They also offer compliance assistance with annual reports, registered agent service, certificates of good standing, business licensing, and trademark services. Finally, IncFile can handle IRS filings like EIN acquisition, S corporation tax election, and business tax assistance.

My LLC Needs an EIN. Is It Worth the $70?

This is a tough question to answer without knowing the specific needs of your unique business. We personally enjoy getting an EIN included with our LLC formation, even if it means spending extra to add it on, or to upgrade to a higher level of LLC service like IncFile’s Gold package.

The convenience of not having to get one through the IRS is worth it to a lot of entrepreneurs, and they like having their articles of organization and EIN confirmation in the same place. However, we would completely understand if you’d rather save some money and acquire your own EIN from the IRS directly.


What Other Services Does IncFile Offer?

As with most competitors, IncFile provides many other business services alongside its business formation offering. We took a deep dive into the other services IncFile offers to see how much they charge for them, which can be especially interesting when examining a la carte pricing for features included in their formation packages.

Let’s take a look at everything IncFile offers and discuss which services are good deals and which ones you can ignore.

  • Registered Agent Service ($119): If you don’t use IncFile’s LLC service, you won’t have access to the free year of registered agent service they offer with each formation. Instead, you’d have to pay the reasonable (if unexciting) rate of $119 per year.
  • Change of Registered Agent ($49): If you switch registered agents, you’ll need to inform the state using this basic form.
  • Amendments ($99): If you need to amend your LLC’s formation documents to reflect important changes made to your business, IncFile will file amendments for $99 each, plus the state fee. This is right in line with the rates charged by most competitors for this service.
  • Dissolution ($149): Are you ready to shut your LLC’s doors for good? IncFile will complete and file your dissolution paperwork, closing your business and removing your responsibility for keeping up with ongoing maintenance requirements.
  • Foreign Qualification ($149): If your LLC already exists in another state, you need to file a foreign qualification rather than a formation. Considering that some competitors charge considerably more for this same service (like LegalZoom’s $229 price point), this is a reasonable offer.
  • DBA Name ($99): A DBA (doing business as) name is an alternative to forming a business entity, as it gives you the legal right to use an assumed business name.
  • Annual Report ($99): Most states require some sort of annual or biennial report from entrepreneurs. This report keeps the state updated regarding some basic attributes of your business, like your address or your registered agent’s name. To be honest, this price point feels a bit high — the annual report is quite a simple document in most states.
  • Certificate of Good Standing ($49): This is a form that proves your LLC is current and compliant with all regulations in your state. The $49 IncFile fee for this service is a solid bargain, as most competitors charge more for this document.
  • LLC Kit ($99): This feature is a binder with your LLC’s name stamped on it. To be honest, no one needs an LLC kit and we would not advise spending nearly $100 on this product.
  • Business License Research Package ($99): This feature includes a list of all the licenses and permits your business needs to operate in compliance with federal, state, and local law. You still have to apply for the licenses yourself, but it’s quite helpful to get a list of everything you need.
  • Trademark Search and Registration ($199): IncFile won’t just search the federal trademark database and register your mark on your behalf — they also provide legal counsel from an experienced trademark attorney.
  • EIN ($70): It’s very easy to obtain your own EIN from the IRS, so it’s probably unnecessary to spend $70 having IncFile acquire one on your behalf. That said, this is a standard price point around the industry.
  • S Corporation Tax Election ($50): If you want your LLC taxed like an S corporation, this is the form you’ll need to file. IncFile offers this service at a reasonable rate of $50.


Ready to Start an LLC for Free?

Form an LLC for free with IncFile or read our review of the 7 top-rated LLC services.

Compare 7 Top LLC Services

  • See how they compare to other services
  • like LegalZoom that charge $79+

About Aaron Franklin

Frustrated by all the options and aggressive online sales tactics, I created to cut the clutter and bring clarity to entrepreneurs starting an LLC. Our focus is on reviewing and comparing the top LLC formation services while also crafting free resources that help you start a business. We sincerely believe finding the right service and free information should be a simple process so you can get started with minimal friction.