If you want to form an LLC online in the United States, you will need to designate a registered agent. The role of the registered agent involves the usage of their address as your official business address, which means they’ll receive important document deliveries on your behalf, including court summons and other official correspondence from your state government.
While you can legally serve as your own agent and still operate a compliant business entity, there are some other benefits of hiring a registered agent service, like the ability to keep your personal information out of the public record. In addition, having a registered agent makes it so that you don’t need to be available at your place of business during all standard business hours, and it also cuts down on the amount of junk mail you’ll receive.
There are many companies that offer this vital service to businesses, and it can be difficult to discern which one is the best option for your company. In this review, we’ll take a close look at Swyft Filings, one of the most popular service providers in the industry. Are they the right registered agent service for your business?
About Swyft Filings
Swyft Filings was created in 2012 by a lawyer, but other than the fact that they’ve helped form tens of thousands of businesses, there is little else on their website regarding their track record.
On their website, they explain their mission statement as follows: “Our incorporation service was designed specifically to help get your company up and running as easily, efficiently, and affordably as possible.
With a knowledgeable staff comprised of business incorporation specialists, we are capable of helping with every step of the incorporation process — no matter where your business is located or what industry it might be in.”
One fun fact about Swyft Filings is that all of their services are backed by a 100% satisfaction guarantee. They say that if they fail to meet your needs “in a friendly, caring, and efficient manner,” they will refund 100% of the fees you paid to Swyft Filings.
30-Second Summary of Our Review
Swyft Filings has low price points for business formation service, but that unfortunately doesn’t carry over to their registered agent service, which is priced at $149/year. They’re a recent addition to the business formation services industry, but they serve a high volume of clients.
Their best selling point is their strong customer feedback, with thousands of reviews and high average rating scores.
Swyft Filings Strengths
- Strong customer reviews – If you value positive customer feedback, look no further than Swyft Filings. They have thousands of reviews available online, and almost all of them are positive.
- Responsive customer support – They really live up to the “Swyft” part of their name, as their customer service team responds quickly to every message they receive.
- Satisfaction guaranteed – Swyft Filings has one of the best refund policies in the industry. If you aren’t entirely satisfied with your purchase for any reason, they will refund 100% of the fees you paid to them.
Swyft Filings Weaknesses
- Higher pricing for registered agent – Swyft Filings charges $149 per year for registered agent service. Some competitors undercut this price point by roughly $50, while still including more advanced features.
- No registered agent or annual reports included in formation packages – Even though their price points are reasonable, Swyft Filings is really lacking when it comes to included features in their business formation plans. For example, they don’t include annual reports or registered agent service with any of their formation packages.
Pricing & Additional Features
Swyft Filings charges a flat rate of $149 per year for registered agent service. This rate includes regular compliance reminders so that you never miss an important filing due date.
Swyft Filings vs Other Registered Agent Services
We like several aspects of Swyft Filings, like their positive customer feedback, and their low price points for business formation service. However, they don’t include registered agent service or annual reports with any formation packages, and their pricing for registered agent service is higher than many competitors.
For more information on your other options, take a look at our guide to the top registered agent services available.
Online Customer Reviews
Swyft Filings has more than 41,000 customer reviews online, and almost all of them are highly positive. Their satisfied customers often compliment their support reps for the reliable service they receive, and also comment on how easy Swyft Filings makes the business formation process.
Customer Service Quality
With Swyft Filings, you can access their customer support team via phone, email, or web chat. In our experience, their response times are quite fast, and their representatives are usually able to answer our questions quickly and accurately. They don’t particularly stand out from the crowd in this area, but they certainly hold their own.
Main Reasons to Use Swyft Filings
If you value positive customer reviews, Swyft Filings is a good option. In addition, they have quick and responsive service that truly lives up to the name “Swyft” Filings.
Main Reasons Not to Use Swyft Filings
Their registered agent service pricing is uninspired. They also don’t include registered agent service or annual reports with any of their business formation service packages. Looking for another option? ZenBusiness’ LLC formation service starts at $0 (all you pay is your state fee), and our premium packages include annual report service among other valuable features. We also have solid rates for registered agent service.
With its efficient services, this is a company that lives up to its name, and it gets consistently positive customer reviews as well. While Swyft Filings’ pricing is more “good” than “great,” it still has a lot to offer for the right entrepreneur.