Not every limited liability company (LLC) and corporation lasts forever.
Sometimes, your business venture doesn’t work out as you hoped, and the time comes when you need to close up shop.
In addition, some companies are only formed for a temporary business goal and shut their doors when that goal is achieved.
No matter the reason for closing your LLC or corporation, the process for shutting down an entity in a compliant manner is known as dissolution. You can dissolve your own entity, but we strongly prefer enlisting the assistance of a professional. On the other end of the scale, you could hire an attorney to dissolve your business, but this can be extremely expensive.
Our preferred route is to hire a reputable dissolution service. These companies can prepare and file your dissolution documents with the state, taking all of the hard work off of your plate.
That said, we know that LegalZoom won’t necessarily be the best option for every business. Let’s review all of the relevant features and attributes of LegalZoom and see if it’s the right choice to handle your company’s dissolution.
LegalZoom LLC and Corporate Dissolution Service Review
Let’s quickly review its pros and cons before we dig into the details.
Pros
- Solid pricing model
- Tons of experience
- Satisfaction guaranteed
- Strong customer feedback
- Extended customer support hours
Cons
- There are cheaper options available
The LegalZoom Dissolution Service Package
For $129 plus your state’s fee, LegalZoom will prepare and file your company’s dissolution documents with the relevant state government entity (usually the Secretary of State’s office). It’s not common to see companies throw in any bonus features with dissolution services, so it’s no surprise that LegalZoom doesn’t include any.
If you add $110 to your order, LegalZoom will add expedited processing and express shipping. To be perfectly honest, we would typically pass up that option because their default service is already pretty efficient.
Overall Pricing and Value:
LegalZoom’s price point of $129 is the third-lowest rate we’re aware of for dissolution services. The only cheaper options are MyCompanyWorks for $99 and InCorp for $117. LegalZoom sometimes offers high price points that price them out of competition but its dissolution service is a reasonable offering.
Track Record:
LegalZoom has more experience than the vast majority of its competitors. It says it has more than 1 million subscribers to its registered agent service, which is an impressive customer volume considering the high pricing model. In addition, LegalZoom has formed more than 2 million business entities over the years.
When it comes to customer feedback, LegalZoom does pretty well. We tracked down around 6,500 reviews of its services on reputable third-party review websites. While LegalZoom does receive more positive reviews than negative ones, there are competitors with both a higher volume and a higher quality of feedback.
Customer Support:
There is no other company in this industry that provides more access to its customer support team than LegalZoom. Just check out how long its support availability hours are:
- Weekdays: 8 am to 10 pm ET
- Weekends: 10 am to 7 pm ET
With LegalZoom, you’ll never have to take time out of your busy workday to contact customer support. With the longest hours of availability in the business services industry, this company offers greater access than any competitor.
How is the quality of LegalZoom’s support? We have never had any complaints, although we will note that, due to the large size of this company, its support is less customized and personalized than some smaller providers.
Ease of Use:
Do you prioritize using a tech-savvy company with an intuitive user interface and a super-simple ordering process? Look no further than LegalZoom. This company offers an easy-to-use website and plenty of advanced tech to help your business stay on the cutting edge.
How Does LegalZoom Work?
The process of ordering dissolution service from LegalZoom couldn’t be much simpler. Here’s an overview of what you can expect when you click the “Get Started” button on LegalZoom’s dissolution service page.
Keep in mind that this process can vary a bit from state to state depending on specific regulations, but for the most part, it will look something like this:
- Enter your business info: First, you’ll need to let LegalZoom know your business name, formation state, entity type, Secretary of State entity filing number, and principal business address. You will then provide your registered agent’s name and address. Next, give LegalZoom the names and addresses of your ownership and management personnel.
- Choose options and submit order: After an upsell attempt for LegalZoom’s Business Advisory Plan, you’ll choose your shipping speed, enter your name, address, email address, and phone number, and provide your credit card info. Finally, click the “Agree & place order” button and you’re good to go!
What Are LegalZoom Customers Saying?
As we mentioned earlier, we found about 6,500 mostly positive reviews for LegalZoom. We will note that this is a smaller volume of reviews than some competitors (like Incfile and ZenBusiness) have available, and the quality of LegalZoom’s reviews lags slightly behind these companies as well.
We found plenty of customers who seem pleased with the service they receive from LegalZoom. These people often discuss how helpful LegalZoom’s support network is and how easy it is to use its services.
On the other hand, we also found a decent chunk of reviews from people who were not as satisfied. These customers talk about things like high price points and inconsistent customer support. Overall, LegalZoom’s customer satisfaction reputation is definitely more good than bad, but it’s not all sunshine and roses either.
Our Final Thoughts
LegalZoom is a popular dissolution service provider. We always appreciate LegalZoom’s 100% satisfaction guarantee and extended customer support hours, and it has solid pricing for LLC and corporate dissolutions as well.
While we realize that each business has its own unique needs and characteristics, we think LegalZoom is always a good option for LLC and corporate dissolution services.