eReleases Press Release Service Review

When Should My Business Distribute a Press Release?

Before we get started, it’s important to understand when your company should draft and distribute press releases. Each industry has its own norms, and guidelines could vary from what we’re about to say. Still, we feel like the following instances are generally advisable events for press releases.

• Introducing a new product line: If your company is releasing a new product or service, you should issue a press release to spread the news.
• Responding to criticisms: A press release is a great way to improve your brand’s image after it takes a hit.
• Generating news coverage: One of the most important things a press release can do for your business is influence journalists to write news articles about it.
• Improving SEO rankings: When you use a reputable service to distribute your press releases, you can also generate strong SEO value which will improve your company’s ranking on Google searches.

eReleases Press Release Service Review

eReleases is an outstanding option for any business looking to distribute press releases to a targeted group of journalists. We’ll quickly review some of its pros and cons before diving further into the details of its services.

Pros

• Outstanding targeted distribution
• Indexing on Google/AP/Bing/Yahoo
• Excellent customer reviews

Cons

• Expensive writing service
• High prices for distribution
• Limited word counts

The Details of eReleases Press Release Service

eReleases offers three different tiers of pricing and features: Buzz Builder for $299, Newsmaker for $399, and PR Pro for $599. All three packages include distribution via the AP, Cision PR Newswire, Google News, Bing News, and Yahoo News.

You will also receive newswire distribution direct to news editors’ desks, SEO services, and hyperlinks, plus eReleases will edit your press release.

Overall Pricing and Value:

For the most part, the basics of eReleases’ packages are similar. The differences mostly revolve around the word count of your press release and the number of industry target lists you want it distributed to.

The $299 Buzz Builder package includes 400 words and one industry target list, while the $399 Newsmaker plan cranks that up to 500 words and two target lists. Finally, the $599 PR Pro package includes 600 words and three industry lists. If you want eReleases to write your press release, you can add $300 to these price points.

Overall, eReleases’ pricing is roughly middle of the road compared to other press release services. There are cheaper options, but it’s difficult to find a company that can beat the $299 price point while also offering industry-targeted distribution.

Track Record:

eReleases has been around since 2000. The company’s founder created eReleases due to frustrations trying to find a PR firm with less than a $20,000 minimum spend. We were unable to find any information about how many customers eReleases has served to date.

When it comes to customer feedback, eReleases truly shines. We found nearly 7,800 unique customer reviews of eReleases on reputable third-party sites, and nearly all of them were positive. The company maintains an average rating score of 4.8 stars out of 5 — with such a high volume of reviews, this score is nearly impossible to beat.

Customer Support:

You can contact eReleases by phone, email, or live chat. Their hours of operation run from 7 am to 7 pm ET on weekdays. Overall, we’re always pleased with any company offering 12 hours of availability per day.

We are also impressed with the quality of eReleases’ support. Whenever we’ve contacted them, we’ve gotten quick responses from friendly, helpful representatives. We think eReleases has one of the best support teams in the industry, and the fact that we were unable to find more than a very small handful of customer reviews with critical feedback on its support team is another good sign.

What Are Customers Saying About eReleases Press Release Service?

Out of the 7,769 customer reviews we found for eReleases, nearly every single one was positive. The company has an excellent average score of 4.8/5 stars on third-party review aggregator websites, giving eReleases both an impressive quantity and quality of feedback.

In their reviews, eReleases customers frequently praise the company for how easy its services are to use, as well as the quality of its customer support. All told, customer feedback is a big advantage for eReleases compared to many competitors.

Our Final Thoughts

eReleases is an outstanding option for any business looking for press release distribution direct to journalists. We also appreciate this company’s excellent customer feedback and strong customer support.

If you’d like to take a look at some eReleases competitors, or you want to see a general overview of press release services, check out our complete guide on this topic.